Overview

What Is Telehealth Physical Therapy?

Telehealth Physical Therapy is an online healthcare service conducted via video call. It will allow you to talk through your area/s of concern and have your practitioner guide you through an examination to determine the most appropriate treatment. This can include education on the injury/condition, management techniques to help improve symptoms and exercises to aid in recovery.

Who Uses Telehealth Physiotherapy

Telehealth Physiotherapy is an alternative consultation option if we are unable to see you face to face at PEAK. While hands-on therapy can be beneficial for management and recovery of injuries, positive long term outcomes are commonly a result of the appropriate advice and exercise for your personal needs and goals. Telehealth enables the delivery of each of these and can be utilised for most conditions including:

Telehealth Physiotherapy for Back Pain

Back pain is one of the most common and limiting injuries we see at PEAK. While hands on therapy can be helpful during back pain the most effective management approach is receiving education and exercises for your injury recovery. Telehealth Physiotherapy consultations can identify what you should be doing to help reduce your Back Pain and prevent it from recurring.

Telehealth Physiotherapy for Neck Pain

Similar to back pain, the neck is also an area where knowing what you should and shouldn’t be doing is invaluable to reduce your neck pain. Your Physiotherapist will provide education on your injury, an understanding of why it may have occurred and what can be done to deal with the current Neck Pain and prevent it from recurring.

Telehealth Physiotherapy for Knee Arthritis

One of the most effective ways to treat knee arthritis is through exercise. This can be easily delivered through a Telehealth consultation. Your Physiotherapist will guide you through appropriate exercises for you to help improve the strength and function of your knee.

Telehealth Physiotherapy for Shoulder Pain

It is not uncommon for shoulder pain to occur after exercise, playing sport, a busy weekend in the backyard or cleaning the house. Other times it may be from a sudden event such as a fall. Telehealth is an effective way to have your shoulder pain assessed to receive appropriate advice and exercises on how to reduce your shoulder pain and work towards preventing it from recurring.

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When To Use Telehealth Physiotherapy

Whether your goal is to get out of pain, get back into sport, compete at an elite level or simply play with your kids or grandkids our team of Physiotherapy, Chiropractic & Podiatry practitioners can help you online.

Telehealth can be a suitable options for the following:

  • Patients who are are time-poor
  • Patients who are unwell and required to stay home
  • Patients who are looking after family and it is more convenient to not leave home
  • Patients that are unable to get to PEAK due to the distance of their home or accessibility to transport
  • Patients that would like to seek Physiotherapy, Chiropractic or Podiatry consultations from the convenience of their own home

Online Physio Consultation and Prevention Classes

An online PEAK Physiotherapy consultation starts by getting in contact with us via phone or email, or you can simply book online. One of our team will then get in contact with you and email through our New Patient form which will provide your practitioner with your details and relevant medical history. This allows us to be as prepared as possible for your initial online consultation.

Your practitioner will get in contact with you prior to your appointment to ensure you are well prepared and set up for the consultation. They will discuss what means of communication will work best for you (phone, laptop/computer, tablet) and where best to be set up in your home.

During the consultation your Physiotherapist will ask you further questions to gain a clear understanding of your issue. This will then allow us to guide you through an examination to determine the cause of your concern. From there your practitioner will be able to educate you about what is going on and the appropriate management. Our focus will be centred on your goals and working with you to achieve them.

At PEAK we place high importance on injury prevention and as a result offer online prevention classes. Online prevention classes are an effective way to progress from a one on one consultation with your practitioner to exercise-led prevention classes to avoid re-injury. It is a fantastic way to improve your strength and fitness, to get into a regular exercise routine, work towards your goals that you have set for yourself and improve your general health and wellbeing. Each program is personalised to you and your goals. Prior to starting the classes we conduct a one to one online assessment to talk about what you would like out of the classes and to determine the type program that is most appropriate to achieve your goals.

Other Online Consultations Offered By Peak

Other PEAK Telehealth services include Chiropractic and Podiatry Telehealth Consultations. Both of these services work the same way as our Online Physiotherapy Telehealth consultations. If you need guidance with any foot or leg complaints our Podiatry practitioners will be most suited as your first point of contact at PEAK, whereas our Chiropractic practitioners will be able to assist you with any complaints that are musculoskeletal related. Our Chiropractors also take some of our online prevention classes.

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FAQs Frequently Asked Questions

You can get started by contacting PEAK via phone, email or online. From here you will be contacted by one of our team who will guide you through booking your consultation.

The consultations and classes are usually delivered through Google Meet. Your PEAK practitioner will send you an invitation to your email with the link for you to connect to the video call. All you need is a device with an inbuilt camera such as a computer, laptop, tablet or phone. A laptop or tablet is preferred as it can allow for flexibility in positioning the device.

An initial Online Physio session and extended Physio session goes for 45 minutes whereas follow up sessions are 30 minutes. An Online Prevention Class goes for 60 minutes.

You will need a device with an in-built camera such as a computer, laptop, tablet or phone to use for the video call. Comfortable clothing that allows you to move such as a t-shirt and shorts is recommended to have ease with the assessment. Your PEAK Physiotherapist will check with you to understand what exercise equipment you have that may be utilised within the session however exercises can be given that require no equipment.

Medicare does not cover Telehealth Physiotherapy.

The majority of private health funds will provide a rebate for Telehealth Physiotherapy. If you require more detailed information on this rebate it is recommended that you contact your health fund provider directly to ensure you have the most up to date information.

Our locations

Hawthorne

PEAK Hawthorne opened in 2012 and was extended and renovated in 2020. You see the same team whether we see you at Hawthorne or one of our other clinics.  Hawthorne offers private treatment rooms and a spacious exercise area incorporating the latest equipment and technology, unrestricted single level access and off-street parking. We also provide HICAPS for real-time private health claiming.

Our locations

New Farm

PEAK New Farm opened in August 2019. You see the same team whether we see you at New Farm or one of our other clinics. New Farm offers private treatment rooms and a spacious exercise area incorporating the latest equipment and technology, unrestricted single level access and off-street parking. We also provide HICAPS for real-time private health claiming.

Hawthorne

Address
5/171 Riding Road,
Hawthorne, QLD, 4171
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Opening Hours -
6 days per week
  • Monday - Friday: 7:00 am - 8:00 pm
  • Saturday: 7:00 am - 1:00 pm

To make a booking outside of business hours, please use our form by clicking here.

New Farm

Address
1/15 Lamington Street,
New Farm, QLD, 4005
Get Directions
Opening Hours -
6 days per week
  • Monday - Thursday: 2:00 pm - 8:00 pm
  • Friday - Saturday: 7:00 am - 1:00 pm

To make a booking outside of business hours, please use our form by clicking here.